Buddy Budgeter Interactive Planning Tool for Class* Furniture
Overview
Class* Furniture is a leading provider of innovative educational furniture solutions in New Zealand, committed to enhancing learning environments across schools. Recognising the need to streamline the furniture planning and ordering process, Class* Furniture sought to empower schools with a self-service tool that would simplify space planning and reduce the time sales representatives spent on customising orders.
Our team collaborated with Class* Furniture to develop the Buddy Budgeter, an interactive online tool that allows schools to design and configure their spaces according to specific needs and budgets. This user-friendly platform not only enhances customer engagement but also optimises internal operations by providing sales teams with pre-configured quotes, leading to more informed and efficient consultations.
Challenges
Complex Data Structures
Managing a vast array of furniture options, including various colours, layouts, and multimedia content, made backend data management cumbersome and inflexible.
Time-Consuming Sales Process
Sales representatives spent considerable time customising orders for clients, often requiring multiple consultations to finalise specifications, which delayed the sales cycle.
Limited Customer Engagement
Clients lacked the tools to independently explore and configure furniture layout options, leading to a reliance on sales staff for information and planning.
Our Approach
To address these challenges, we adopted a user-centric design and development approach:
1. Stakeholder Collaboration
Engaged with Class* Furniture’s sales and administrative teams to understand the intricacies of their product offerings and client interactions.
2. Flexible Backend Development
Designed a backend system that allows administrators to easily modify content, including updating colours, layouts, and integrating videos, without requiring technical expertise.
3. Interactive Frontend Design
Developed an intuitive user interface that guides clients through the space planning process, enabling them to customise furniture selections based on their specific requirements and budgets.
2. Pre-Configured Quote Generation
Upon completing their configurations, users receive detailed quotes outlining their selections, which they can submit directly to Class* Furniture, streamlining the sales process.
The Buddy Budgeter tool has transformed the way Class* Furniture engages with its clients, providing a streamlined, interactive platform that enhances customer experience and operational efficiency.
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