Website Design & eCommerce Solutions Experts

We are your dream team, creating web design, web development & eCommerce solutions, so that your business vision comes alive. Our creative quotient, eCommerce website expertise and knowledge of digital solutions can transform your business.

Founded in 2011, FutureLab Digital has always been focused on finding the right digital solutions for our clients’ problems. Our point of difference is the way we partner with our customers. Your goal becomes our goal. Moreover, we don’t just build websites but do much more. We work with you to create a custom and innovative web solution that will:

  • Increase efficiency and profitability
  • Create a compelling user experience, and
  • Future-proof your brand

Our web development & eCommerce solutions help you build your online presence. As a result, with a beautiful, intuitive web design, your business can thrive.

We are, always, 100% results oriented. Therefore, we only focus on digital web solutions that bring the best return on investment to your business. Now, discover how this influences our process, products, and services.


From our first meeting, we will partner with you to find the best website solutions for your business. We’ll outline your goals and—with our expertise—we often end up helping to shape them. Furthermore, we listen and advise to ensure the result combines your knowledge of your business with our knowledge in the digital arena. Subsequently, this ensures we embark on the journey with you, not ahead of you.


Anyone could take a guess at what your users want, or what your employees need. But ,we don’t guess at FutureLab! Rather, we rely on research and back up our insights with analysis of real data. Moreover, we use many tools, including your website statistics, heatmapping, user recordings. And, we also interview your employees to understand what digital resources they need to support their work. Ultimately, we leverage this data to help shape the product we deliver to you. And, we ensure it aligns with your business needs.


We collect all your marketing materials and brand guidelines to create a unique online presence that is instantly recognisable to your customers. If you don’t already have comprehensive branding or you’re looking to innovate, don’t worry – we can help with refreshing or completely re-designing your brand.


Day one of your digital platform “going live” is not the end of our web process. Rather, it’s the beginning of a new stage in the journey. From monthly monitoring, regular reports, or ongoing support, we’re here to assist you and support you in the long term. Additionally, if you’re looking for SEO or digital marketing prowess, we have excellent partners who specialise in website writing, optimisation, and content-driven marketing.

Our leadership team

We’re successful in the digital solutions industry because we’re client focused. We know what we’re doing. When we talk to you, we see it as an opportunity to do something entirely new and innovative, bringing your business’ online presence to the next level in a way that suits you. In other words, we do much more than the bare minimum. That’s what sets us apart.

Check out the team that makes FutureLab Digital what it is.

Ralf Kils


Ralf has exceptional skills to explain very technical details in an easy and understandable way. With his university degrees in both computer science and marketing, he focuses on tailoring the right product for the customer and translating it into technical specifications for our inhouse development team.

Tarei King

Head of Technology

Tarei leads our development team. Having worked with global stand out agency Human Made, he brings experience and excellence from the coalface for an agency that has been a sherpa to digital transformation projects for companies like Fairfax Media.

Tarei brings over 10 years experience working with some of Australasia’s largest brands.

Gregor Jamieson

Commercial Director

After successfully building one of the leading Enterprise SEO agencies in NZ, Gregor has joined FutureLab as our commercial director.

With hands-on experience, working with some of New Zealand’s leading companies, he brings a weatlth of experience and knowledge to help your brand grow.